After-sales service

Maintenance Policy

Our comprehensive repair policy ensures that your STEM products are promptly and efficiently serviced to maintain optimal performance. We offer a warranty period of [specific duration, e.g., one year] from the date of purchase, covering any defects in materials or workmanship. Should any issues arise within this period, we will provide free repair services or, if necessary, replace the product. For repairs outside the warranty period, we offer competitive rates and guarantee the use of genuine parts to ensure product longevity. Our repair process includes detailed diagnostics, timely updates on repair status, and a commitment to returning your product as quickly as possible to minimize disruption to your activities. Please contact our support team to initiate a repair request or for any inquiries regarding our repair policy.

Explore Our Manufacturing Excellence

Let’s Build Your Dream STEM Product Together!

owered by our advanced flexible production lines, we can quickly adjust manufacturing processes to meet different design specifications, order quantities and customer preferences, and offer extensive customization options to meet your unique ​customized needs!